Turn Your Purchase into Points!
How It Works
Create an Account
Every $1 You Spend
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HOW DO I PARTICIPATE?
Joining is easy! Just click the Create An Account button to get started. Once you're registered with our store, you'll have the opportunity to take part in all of the exciting ways we currently offer to earn points!
HOW CAN I EARN POINTS?
You can earn points by participating in any of our innovative promotions! Simply scroll down to view and take part in our current opportunities. In addition, make sure to check back often, as we're adding great new ways for you to earn points all the time!
HOW DO I REDEEM MY POINTS?
Exchanging your points for great rewards couldn't be easier! Just click on the "Rewards Program" tab (can be found from bottom left), then click "Convert your Points into discount" to claim the points.
HOW DO I CHECK MY POINTS BALANCE?
Your up-to-date points balance is always displayed at the bottom left (after logging to your account)
DOES IT COST ANYTHING TO BEGIN EARNING POINTS?
Absolutely not! Sign up is 100% free, and it will never cost you anything to earn points.
DO I HAVE TO ENROLL OR REGISTER IN INDIVIDUAL PROMOTIONS?
Once you register for an account, you're all set – we don't require you to register for individual promotions in order to be eligible. Just fulfill the requirements of a promotion, and we'll post the points to your account immediately!
HOW LONG WILL IT TAKE FOR POINTS TO POST TO MY ACCOUNT?
You should receive points in your account instantly once you complete the action!
WHAT HAPPENS TO MY POINTS IF I MAKE A RETURN?
When you return an item, you lose the associated credit you originally earned by buying the item in the first place. Sound kind of confusing? Let's take an example: let's say you had previously spent $50 towards a 'spend $100, earn 500 points' promotion, and you decide to buy a $20 item, which bumps you up to $70. If you decide to return that item, your progress would also go back down to $50 – it's just like you hadn't bought the item in the first place.
HOW DO I CONTACT SUPPORT IF I HAVE QUESTIONS ABOUT MY POINTS?
Our team is ready and waiting to answer your questions about our rewards program! Just send us an email and we'll be in touch.
WHAT IF I DON'T WANT TO RECEIVE PROMOTIONAL EMAILS?
From time to time, you'll receive program-related emails from us. If you'd prefer to not receive those types of emails anymore, just click the 'Unsubscribe' button when you receive your next email.
Cityluxe reserves the right to make changes without prior notice.