All orders placed will be shipped out in 1-3 working days^ for Singapore delivery address, the rest will be shipped out on 2-5 working days^. Orders placed after 12pm shall be processed on nextworking day. Shipping speed based on the delivery method chosen.
SingPost Normal Mail:
Fixed shipping fee at $1.00 SGD. Enjoy free shipping for purchase above $10 SGD* within Singapore.
Since normal mail is non-trackable, we will not be responsible if it is loss in transit.
Fixed shipping fee at $3.50 SGD. Enjoy free shipping to your doorstep for purchase above $20 SGD* within Singapore.
You may track the status from www.ninjavan.co with the tracking number provided
Fixed shipping fee at $4.50 SGD. Enjoy free shipping to your doorstep for purchase above $80 SGD* within Singapore.
You may track the status from Qxpress with the tracking number provided
Fixed shipping fee at $7.00 SGD. You will get to receive your order on next working day ^if you place the order before 12pm. Enjoy free shipping to your doorstep for purchase above $150* within Singapore.
Location: Cityluxe WorkRoom, 12 Little Road #05-02 Singapore, 536986
Operating Hour: 10am-7pm (Mon-Fri), 12:30-6PM (Sat), Close on Sun & PH
A flat rate of $10 SGD* will be charged for international order, which will be delivered via DHL eCommerce. Transit time varies from countries to countries.
Estimated Transit Time
1-2 weeks to Malaysia and United Kingdom
2-3 weeks to Asian Countries, United States, Australia, and most of the European countries
3-8 weeks to the rest of the world
When the package arrives at the destination country, it will be handled by your local postal service. For example, package sending to United States will be handled by USPS, package sending to United Kingdom will be handled by Royal Mail. Please contact us if you haven’t receive your order 18 working days from the date of posting.
If you want to get a more reliable/faster service, you may contact us to use express service like DHL Express or FeDex as shipping method.
Please take note that overseas deliveries may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you. Customs policies vary widely from country to country, please contact your local Customs officer for further information.
^Our working day is every Monday to Friday
*Price quoted is the item subtotal after discount