Delivery
All orders placed will be shipped out in 3-5 working days^. Orders placed after 9am shall be processed on next working day. Shipping speed based on the delivery method chosen.
Local Deliveries
Qxpress
- Order value below $15: $4.00 SGD
- Order value between $15-29.99: $3.00 SGD
- Order value above $30: FREE
- Tracking number will be provided after the order has been dispatched
Rapido/Qxpress:
- Same-day delivery: $16.00 SGD
- Next -day delivery: $8.00 SGD
- Order need to be placed before 9:00 am (Mon-Fri) , delivery by 10pm*
Tracking number will be provided after the order has been dispatched
*For Next Day Delivery orders placed on Friday, the delivery will be made on the next working day (i.e. Monday).
SingPost Normal Mail:
Temporarily disabled due to too many lost mail during this pandemic
Self-Pickup:
- Cost: Free
- Location: Cityluxe WorkRoom, 12 Little Road #05-02 Singapore, 536986
- Operating Hour: 10am-7pm (Mon-Fri), 12:30-6PM (Sat), Close on Sun & PH
International Deliveries
We only ship to the below countries: Australia, Austria, Belgium, Brunei, Canada, China, Denmark, France, Germany, Greece, Hong Kong, India, Indonesia, Ireland, Italy, Japan, Macao SAR, Malaysia, Netherlands, New Zealand, Norway, Oman, Philippines, Portugal, Qatar, Russia, Saudi Arabia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, United States, and Vietnam.
| Weight (kg) | Shipping Rate |
|---|---|
| 0 - 0.49 | $15 SGD |
| 0.5 - 1.29 | $25 SGD |
| 1.3 - 1.99 | $35 SGD |
| 2 and above | $100 SGD |
Once the parcel leaves Singapore, the final mile delivery is done by destination postal service. For example, US parcels will be delivered by USPS; UK parcels will be delivered by Royal Mail.
The tracking may differ from post to post. It will be shown if and when they are provided by the overseas postal administrations. For countries with no online tracking updates, SingPost or DHL eCommerce will check with the overseas postal administrations on the status if the addressee did not receive the item after a stipulated time. Under the international postal agreement, overseas postal administrations may take up to 60 days to reply.
Please take note that overseas deliveries may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you. Customs policies vary widely from country to country, please contact your local Customs officer for further information.
^Our working day is every Monday to Friday
*Price quoted is the item subtotal after discount